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Europ Assistance career site

Welcome to Europ Assistance Holding!

Join the headquarters of an international leader in assistance and travel issurance

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Get to know

With over million customers worldwide and 12,000 employees across 39 countries and territories, Europ Assistance is a global leader in assistance services and travel insurance. Our activities span three key areas: travel, mobility, and personal services.

Founded in 1963, Europ Assistance, a pioneer in assistance, supports customers in over 200 countries and territories thanks to our network of numerous approved providers. We provide roadside & mobility assistance, travel & medical assistance and insurance services, and personal assistance such as senior care, cyber protection, telemedicine and Conciergerie services.

The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and how we do it.

For 60 years, our mission has remained at the core of our DNA: to bring people from distress to relief anytime, anywhere. Our promise, "you live we care," is what we stand for every day. We are a care business, delivered by committed people, empowered by technology.
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"CARE" means that we are Caring, Available, Reliable and Easy to work with. Every day, our employees bring these values to life.

As a leader in our industry, we are looking for passionate, committed, and self-driven talent to help us deliver outstanding customer experience and shape the next chapter of our growth story.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, our people reflect a unique variety of skills and personalities as we believe diversity is a source of innovation and performance.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers.
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Employee Benefits

    • 3 company restaurants and 2 Kayser corners on-site
    • Meal vouchers for meals not taken on site

    • 100% reimbursement of Pass Navigo
    • Offices located at the foot of the RER D and line 14 in the new business district of Saint-Denis (one station from Gare du Nord)
    • Secure bike parking with battery charging station

    • Collective agreement for assistance
    • Fixed and variable salary
    • Profit-sharing / incentive + matching contributions
    • 31 days of leave + 14 to 17 RTT days

    • Excellent health insurance for all employees
    • Preferential rates for all Europ Assistance / Generali assistance and insurance offers

    • Numerous offers for discounted stays and leisure activities
    • Partial reimbursement of vacation expenses (rental, train or plane ticket, etc.)
    • Christmas gift vouchers, sports subsidies

    • Company concierge (osteopath, hairdresser, dry cleaning, optician, cobbler…)
    • Gym and music room
    • Company daycare


    • Monthly afterworks organized on the terrace on the 5th floor
    • A "We Care" space of 1100 m² and 800 m² of terraces as meeting spaces
    • Flex-office arrangement

A culture and way of working that meet modern expectations

We make every effort to listen to our teams and encourage them to share their opinions with honesty and transparency.

We have completely redesigned the offices at our headquarters. By removing assigned seating for all Group employees—at all hierarchical levels—we are breaking down barriers and promoting open collaboration.

Furthermore, our global 50% remote work policy offers employees a better work-life balance.

Our group promotes and supports internal mobility around the world, as well as within the Generali Group.

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Key HR figures

Managerial gender parity

Average age