Job Description

Within the Travel Insurance and Assistance sector, our Governance & Project Planning Coordinators are instrumental in driving the successful implementation of international travel partnerships.

In this role, you will be instrumental in striking the perfect balance between resource allocation and partner delivery expectations, all within set timelines. You’ll guide our teams in prioritizing and optimizing task allocation, ensuring alignment with strategic roadmaps to keep projects on track. Your expertise will be crucial in analyzing commercial pipelines, projecting future activities, and effectively communicating progress to senior stakeholders across the group. Your contributions will showcase our commitment to excellence in delivering on partner roadmap

Your responsibilities :

As a key player in our department, you will work closely with the Head of Travel Partner Onboarding to drive the strategic initiatives that fuel our success. Your role involves:

· Empowering Governance: You’ll be at the forefront of preparing critical inputs that shape decisions made by our EA governance committees, including the Underwriting Committee and Travel Onboarding Control Tower. Your work will directly influence the direction of our operations.

· Roadmap Leadership: You will take charge of updating and refining the Travel Onboarding roadmap, ensuring it reflects the latest priorities and strategic shifts. By effectively communicating these updates to all relevant stakeholders, you’ll keep everyone aligned and on track.

· Sprint Planning Excellence: You will orchestrate the bi-weekly Travel Onboarding Sprint Planning sessions, ensuring they run smoothly and efficiently. Your meticulous attention to detail will ensure that all decisions made during these sessions are clearly documented and communicated to the necessary stakeholders, keeping projects moving forward seamlessly.

Preferred Experience

• Project Management: from beginner to 1-2 years in international projects with experience in analysing complex information, identify trends, and align activities with broader business goals.
• Experience in developing, updating, and communicating project roadmaps that align with organizational priorities, and in interfacing with various stakeholders on business and IT topics.
• Industry Knowledge: Insurance industry experience is a plus, but not mandatory.
• Understanding of agile principles, particularly in planning and executing sprint sessions, to ensure efficient project progression.
• Master’s degree from TOP schools

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time
• Location: Saint-Denis
• Education Level: Master's Degree
• Experience: > 1 year
• 50% remote

About

With more than 300 million customers around the world and 12,000 employees in 36 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!