Job Description

The Product Owner drives the development, enhancement, and delivery of health‑services products within a multi‑stakeholder environment. They ensure product strategy alignment with business priorities, manage the lifecycle of digital and service solutions, and translate business needs into actionable product requirements that deliver measurable value.

Key Responsibilities

• Define and maintain the product vision, roadmap, and priorities in alignment with the Health Services BL strategy.

• Gather, analyse, and structure business requirements; convert them into clear user stories and acceptance criteria.

• Manage and optimise the product backlog to maximise business and customer value.

• Collaborate daily with the IT POC and development teams to ensure smooth delivery under Agile methodologies.

• Coordinate with internal teams (operations, actuarial, marketing, sales, legal, finance) and external partners across the ecosystem.

• Oversee product performance through data‑driven monitoring, reporting, and continuous improvement.

• Own budget planning and follow‑up for assigned products or initiatives.

• Ensure delivery quality, compliance, and alignment with business expectations.

• Prepare and conduct product committees, demos, and stakeholder updates.

Preferred Experience

• Proven experience as Product Owner or similar role, with demonstrable results in product delivery and value creation.

• Experience in multi‑stakeholder environments and/or service‑driven industries preferred.

• Familiarity with health services, insurance, or digital platforms is a plus.

Skills & Competencies

• Strong mastery of Agile product management (Scrum / Kanban).

• Excellent analytical and data‑driven decision‑making capabilities.

• Ability to structure complex information and synthesise efficiently.

• Strong autonomy, ownership, rigour, and problem‑solving mindset.

• Outstanding communication and stakeholder‑management skills.

• Capacity to navigate and coordinate a diverse ecosystem of partners.

• Curiosity and initiative to explore new solutions and improve processes.

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time

• Location: Saint-Denis

• Education Level: Master's Degree

• Experience: > 7 years

• 50% remote

The Europ Assistance group is committed to inclusion and non-discrimination. We take action on a daily basis in favor of the disabled, seniors, social diversity and equality between men and women. Above all, we recruit skills and personalities. Diversity within our teams is a major challenge, as it is a source of innovation and performance.

About

With over million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!